The frontier has always been known as a place that is less safe and secure than more established lands. Frontier Airlines declared itself to be in a similar place this week when it filed for Chapter 11 bankruptcy. When a company files Chapter 11 it is asking the courts to provide temporary protection from its creditors so that it can restructure and eventually return to normal operations.

On April 10, 2008, Frontier Airlines Holdings, Inc. filed voluntary petitions for reorganization under Chapter 11 of the U.S. Bankruptcy Code, in the Southern District of New York. This action followed an unexpected attempt by Frontier’s principal credit card processor to substantially increase a “hold-back” of customer receipts, which threatened to severely impact Frontier’s liquidity.

Frontier Airlines intends to continue normal business operations throughout its reorganization process. Specifically, we expect to continue to:

- Operate our full schedule of flights;
- Honor tickets and reservations and provide refunds and exchanges per our standard policy;
- Maintain our EarlyReturns frequent flyer program and other award-winning customer service programs;
- Provide employee wages and benefits without interruption; and
- Pay suppliers for goods and services received during the reorganization process.

Skybus Airlines has ceased operations. With ATA and Aloha Airlines, Skybus makes the third airline in a week (4 if you could charter airline Champion Air) that has succumbed to the economic pressures, particularly the high cost of jet fuel. Whose next?

Skybus Airlines will cease all operations effective Saturday, April 5.

Skybus struggled to overcome the combination of rising jet fuel costs and a slowing economic environment. These two issues proved to be insurmountable for a new carrier.

We deeply regret the impact this decision will have on our employees and their families, customers, vendors, suppliers, airport officials and others in the cities in which we have operated. Our financial condition is such that our Board of Directors felt it had no choice but to cease operations.

Passengers holding reservations for Skybus flights scheduled to depart on or after Saturday, April 5, 2008 should contact their credit card companies to arrange to apply for a refund. More information for customers and others will be made available on the Skybus web site (www.skybus.com) as it becomes available.

All flights for Friday, April 4 will be completed. Passengers holding reservations on flights for Friday, April 4 should check in for their flight at a Skybus kiosk at the airport instead of the Skybus website.

It seems like each day when I open my news reader, newspaper or email I see more information about additional fees that the airlines are charging their customers. Rarely this this a change in the ticket price itself. All of these fees are also additional to the taxes and airport fees that get added onto a ticket. When all is said and done a $300 airline ticket can easily cost $450.

Recent stories include:

US airlines want lighter bags

• Starting May 5, United Airlines will charge passengers with domestic nonrefundable economy tickets $25 to check a second bag.
• Spirit Airlines said that it would double charges for all checked bags: to $10 a bag if reserved, and to $20 without reservations.

Air Canada to charge for customer service

Air Canada said passengers who opt to pay an additional $25 one-way on short-haul flights and an extra $35 one-way on long-haul routes within North America will receive “speedy” access to “specially-trained” customer service agents who will help rebook flights on Air Canada or other airlines, as well as pay for hotel stays and meals, if necessary.

Unbundling Air Fare Costs

• Delta matched earlier moves by United and USAirways to charge $25 for a second checked bag. This fee ” will not apply to first-class or business-class customers or members of Delta’s frequent-flier program who log at least 25,000 qualifying miles of travel per year.”
• JetBlue also announced a fee for seats with more legroom, a practice used by United for many years.

Passengers paying for everything in flight

• Last year Air Canada got international attention for piloting a pay-for-your-own-pillow plan — a $2 Comfort Kit with a blanket and inflatable pillow.
• On Air Canada if you do not check in any luggage, you can get a $10 discount on your Air Canada Tango fare.
• Air Canada charges an extra $20 per passenger for bookings made via telephone instead of the website, up to a maximum of $50 per booking.

Delta raises fees for mileage tickets, children flying alone

• Delta Airlines boosted its unaccompanied-minor fee — the charge to transport a child between the ages of 5-14 flying alone — from $50 to $100 each way on a nonstop flight, the same it has been charging for connecting flights.
• Frequent fliers will be charged a $25 “handling fee” for award tickets booked over the phone with a Delta representative that include a segment on a partner airline, such as Alaska or Northwest. That’s on top of an increase from $20 to $25 for booking any type of ticket on the telephone.
• Delta, based in Atlanta, also said it will boost the charge from $75 to $100 for taking a pet in the cabin, and will raise the cost of taking an oversized bag from $100 to $150.
• Northwest’s fee for children traveling alone on connecting flights also goes up to $100 for tickets issued after today.

Part of what is starting to drive passengers crazy is the unpredictable nature of the fees. My boss and another co-worker recently took a weekend trip from London to Estonia. There was no extra fee for luggage on the way to Estonia but $300 in fees for the return flight which was more than the cost of the tickets.

In these days of rising jet fuel we have seen ATA and Aloha airlines cease flights recently and Alitalia is reported to be close behind them. Fees like this are likely to continue to increase until passengers start complaining or more importantly traveling less. So what can you do?

• Pack lighter
• Pack your lunch
• Dress warmer (you may not have a blanket and it takes bulkier clothes out of your luggage
• Pack your own headset
• Don’t call the airline if you can use their website instead

The most recent episode of the wonderful “Fly with Me” podcast dealt with people behaving badly on flights. The host of the show Joe Dion, a commercial airline pilot, remarked that when you think about how unnatural a commercial flight is with so many people crammed so close together in a pressurized metal tube 6 miles up it is amazing how usually things go so smoothly, but sometimes they don’t as Joe’s latest podcast describes. I thought of that podcast when I saw this story in the USA Today:

Man gets jail time, ordered to pay JetBlue $2,867 for disrupted flight

A JetBlue passenger was sentenced to 10 months in prison for threatening the airline’s flight attendants after they stopped serving him alcohol, The Buffalo News reports. The 27-year-old man apparently became “belligerent” with the attendants after they cut him off. He then “made several statements about shooting and killing the crew” once the plane landed, according to The Associated Press. The threats and poor behavior led JetBlue to divert its Houston-to-New York JFK flight to Buffalo, where the man was removed from the plane by the FBI. JetBlue’s crewmembers told authorities they stopped serving the man because he was obviously intoxicated.

Just in case we are unclear about the proper standards of behavior when flying commercially, let’s just say that threatening the crew is not something I am going to recommend.

I find it very easy to relax on a Hawaiian vacation. There is something about that tropics that de-stresses me. Maybe this also happens with airline pilots. How else could you explain a recent incident where a plane flying to Hilo on the Big Island of Hawaii forgot to land.

It’s one thing for passengers on a short flight to grab 40 winks.
But it’s quite another for both the captain and his co-pilot to take a power nap at 21,000 feet.

Last night, two pilots were accused of falling asleep at the controls of a passenger jet and overshooting the airport by 15 miles.

Going, going, gone: The pilots overshot the Hilo airport runway by 15 miles

The aircraft was left on auto-pilot as the crew went off the radar and the jet drifted off course over the Pacific.

The captain and his co-pilot have been grounded and are under investigation for allegedly snoozing through 11 calls from air traffic controllers desperate to reach them.

When the skipper finally picked up a call and was asked by a panicked controller if there was anything wrong, he responded: “Uh, no emergency situation.”